UX Lead located in NYC or Columbus, OH

New York, NY | Full-time | Computer/Software

Job Description

Digital blurb:
Are you looking to join a dynamic group of professionals in a fun, fast-paced environment? Come join the team that is responsible for creating a world-class digital experience for the world’s best brand.

Position Summary:
Lead UX/UI for one of five agile Digital Platform product teams. Drive innovation in interface and interaction design for the product via Lean UX and Agile. Intimately understand the inner workings of the area of focus, competitive space and the customer. Craft digital experiences that are effortless, iconic, emotional and effective, enhancing our Supermodel of brands.

Drive continuous improvement of user experience enhancements

  • Research and rapidly design functional solutions to enhance the customer experience

  • Lead Design Studio exercises to generate ideas collectively

  • Design final user interfaces leveraging our design principles, standards and best practices 

  • Collaborate with the development team on technical recommendations 

  • Navigate the site often to understand the customer journey and uncover areas of opportunity

  • Create specifications as needed

Support customer research and usability testing

  • Collaborate with our User Testing Analysts in the design of testing experiments

  • Lead the gathering of assumptions and development hypotheses

  • Contribute interview questions, comps and prototypes 

  • Explore variations in microinteractions for optimal clarity throughout the experience

  • Observe usability sessions and focus on extracting key learns to optimize the experience

  • Develop further iterations based on user feedback

Research competitive patterning

  • Participate in structured patterning exercises to Identify best-in-class functionality from the competition

  • Analyze reports that aggregate findings based on larger usability sessions and expert research

  • Maintain quantitative and qualitative documentation of patterning

Ensure front-end build QA

  • Leverage tools efficiently to communicate enhancement specification and capture defects (JIRA, Confluence, etc.)

  • Work side-by-side with a Front End Web Development to build and validate all visual/functional enhancements

  • Ensure visual and interactive integrity of front-end build 

  • Validate all UI states have been implemented to specifications and standards

Ensure effective communication 

  • Present solutions to cross-functional partners; clearly articulate the UX design principles and methodology that informs the work

  • Prepare decks as needed for optimal communication of a concept

  • Partner with various creative leads to organize layouts and deliver for executive presentation


  • Sophisticated sense of visual design/style

  • Passionate advocate for usability & user experience

  • UI, visual design and interaction design expertise

  • Proven ability to translate complex design challenges into clear, customer-friendly experiences 

  • Working understanding of ecommerce and usability best practices

  • Collaborative, inclusive and flexible team member

  • Resourceful self-starter who gets things done 

  • Highly organized with extreme attention to detail

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

  • Positive, constructive approach

  • Bachelor’s Degree (Design / Interactive) or equivalent design experience 

  • 3-5 years web visual design experience

  • Mastery of appropriate tools & technology, including advanced Photoshop and working knowledge of Illustrator 

  • Understanding of the capabilities and best practices relating to the use of front-end Web technologies, including HTML, CSS, JavaScript

  • Experience with prototyping tools

  • Retail/fashion brand or agency experience desired; ecommerce experience ideal

  • Experience delivering on business and creative goals through design

  • Design for tablet & mobile UI